Return and Refund Policy
Return & Refund Policy
Thank you for shopping with Shield & Style Co.
We stand behind the quality of our products and aim to provide a smooth, fair return process.
Returns
You may request a return within 7 days of receiving your item
To be eligible:
• Item must be unused and in original condition
• Tags and packaging must be intact
• Proof of purchase is required
How to Start a Return
To initiate a return, please contact us first:
Email:
eddiedavis956@gmail.com
Returns sent without prior approval may not be accepted.
Once approved, we will provide instructions and the return address.
Return Shipping
• Customers are responsible for return shipping costs
• Shipping fees are non-refundable
• If the item is defective or incorrect, we will cover return shipping
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours, and we will resolve the issue promptly.
Damaged or Incorrect Items
Please inspect your order upon arrival.
If you receive a damaged, defective, or incorrect item, contact us within 48 hours, and we will resolve the issue promptly.
Non-Returnable Items
The following items cannot be returned:
• Worn or used products
• Clearance or sale items
• Customized or special-order products
• Hygiene or personal-use items
Refunds
After we receive and inspect your return:
• Approved refunds will be processed within 3-5 business days
• Refunds will be issued to your original payment method
• Bank/credit card processing times may vary
Exchanges
If you need a different size or item, please place a new order and return the original item.
Contact Information
Shield & Style Co.
Tokyo, Japan
Email: eddiedavis956@gmail.com
